FAQ

This means it is not currently available and will take an additional 48 hours to fill the order.

Category: ORDERING

Once your order is shipped out we will email you your Tracking Number. If you loose this please fill out a contact form on our Contact page.

Check the tracking to see if it show it is still On route.

Nothing, The packages will not get updated until they get scanned or pass through a post facility. This means if you live far the distance between stops is greater and the status will stay the same until it reaches one of these checkpoints to get scanned.

Due to the nature of the products we sell sometimes we will require signature on orders. It is also highly recommended to have a signature required if you live in a shared mailbox home or with Minors to ensure you are the only person receiving the mail we send.

This can happen if there is a delay, give it until end of the next business day. Occasionally Major storms / Weather can also cause late packages or Holidays.

About 6 hours after an order is placed we will send out a reminder email that payment is due if it has not been received. Then 12-24 Hours after an order is placed if the payment is not received it will be cancelled. Multiple Cancelled orders from continued placement and non-payment will lead to your account being suspended.

From your bank you select Transfer Money - Email Money transfer or some banks might just show Send INTERAC® e-Transfer. If your bank differs or you cannot find the proper section please call your bank to check. Once you find this section add us through the Add New Recipient option and input our store email that will be provided upon checkout.
And make sure to pick Send Transfers By Email. For the security question/answer please Follow the Directions in the email you receive upon placing the order. If you have any issues then send us a message through the Questions section marked as private.

Once we receive the payment an email to notify you the payment was received will be sent and your order will be processed for next business day shipping. Some items on Back order may take longer to process, You will always be kept in the loop if anything gets delayed or needs more processing time!

Regional Shipping provinces are British Columbia, Alberta, Saskatchewan, Manitoba everywhere else is National.

$20.00 for Xpress Post to National Provinces or $13.00 for Xpress Post to Regional Provinces.

Yes.

Currently we accept Bitcoin and Email Money Transfer.
You can sign up for free and buy or sell bitcoin on the largest Canadian Exchange Quadrig
https://www.quadrigacx.com

Due to the type of products we sell all edibles and herb is not able to be returned, However if there is a legitimate issue with the order we will simply mail you out a replacement order so no return would be required in this case. For any Electronic vaping devices returns are accepted only with all original packaging of unopened devices. A
(15% re-stocking Fee)

Category: ORDERING

The age of majority is 18 in six provinces: Alberta, Manitoba, Ontario, Prince Edward Island, Quebec, and Saskatchewan. The age of majority is 19 in four provinces and the three territories: British Columbia, New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, and Yukon. - As of Aug 4, 2017 Government Canada

Category: ORDERING

To cancel or edit an order simply goto your cart. To Cancel or edit a completed order make sure you contact us immediately via the Questions page with the Subject of "Cancel Order Please"

and let us know all your info and order #.

Category: ORDERING

As long as the ordered items are in stock they will ship within 24-48 hours of payment being received.

Category: ORDERING

No, We only Ship within Canada.

Category: ORDERING

You can head to the Questions page and submit any questions you might have to us. Just mark it as private if you do not want anyone else to see it and we will get back to you as promptly as possible!

Category: ORDERING

Yes, We use tracked packages so you always know right where your order is! (Signature Required is also available to anyone and will be required for some orders)

Category: ORDERING

You simply Signup, Then once you get the "verification is complete" email your all set!
(Give us 24-48 hours to verify your account and that you are who you say. This is also to make sure we do not serve minors)
Make sure you have filled out all required sections accurately at time of sign-up, you will not be allowed to change this information later and your address must match a Government issued ID. We will ask for a Photo copy of both sides of a Government issued ID that shows your Name, Address and a Photo to ensure you are old enough to order.

Category: ORDERING